At your job interview, be nice to the receptionist

When you check in with the receptionist before an interview, remember to smile because the person behind the front desk holds more power than you think.

“Some companies feel a lot can be learned from how candidates treat receptionists, particularly if they’re rude, condescending or arrogant,” said Greg Gostanian, a managing partner at ClearRock, an executive coaching and outplacement firm. “Employers feel this is an accurate reflection of how candidates would treat their co-workers and direct reports.”

Gostanian offers the following tips in reception manners.

Be friendly, but formal: Take the time to learn the receptionist’s name, which always leaves a positive impression.

R-E-S-P-E-C-T: Don’t treat the receptionist as an underling. If offered a drink, keep it simple and don’t expect the receptionist to go out of the way to serve you.

Watch your mouth: Expect everything you say to the receptionist to get back to the interviewer, so speak carefully. Avoid talking on your cell phone. Those conversations could come back to haunt you.

Bid adieu: Make sure to thank and say goodbye to the receptionist after the interview. Last impressions are unforgettable.

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